Alert Management

Intelligent System & User Alert Management

Alert Management

Intelligent System & User Alert Management

Systematic Workflow Compliance & Real-Time Alert Management

As TIS manages payment compliance and security on behalf of our clients, we provide an automated workflow for personnel to review alerts, address issue resolutions, and systematically monitor all user activity within the platform. In addition, our workflow compliance services help clients track critical information related to account ownership, availability of funds, and whether there are any outstanding compliance or security issues tied to specific accounts or beneficiaries within their global vendor, partner, and entity networks.

Global Compliance & Fraud Alerts

Approved admins and users can monitor all security and compliance alerts centrally within TIS. Multiple sanctions and security alerts can be assigned to payments depending on scan results.

Automated Real-Time Updates

TIS provides 24/7 around-the-clock updates and alerts. Alerts provide coverage of system, user, and payment-level notifications and workflows.

Standardized Workflow Compliance

Control and standardize workflows related to account ownership, availability of funds, and effectively manage compliance and security issues tied to specific accounts or beneficiaries within your vendor, partner, and entity networks.

Simplified Resolution Management

Multiple users can be assigned to manage alerts and determine a resolution. Flagged payments can either be re-approved, halted, or labeled as false positives and executed.

False Positive Management

Smart logic within the solution helps reduce future false positives based on user confirmations. Tools for beneficiary safelists and blocklists also reduce false positive rates.

Systematic User & System Monitoring

In addition to monitoring payment workflows, TIS users can also control and audit user actions within the platform to identify suspicious activity and review issues.

Frequently asked questions (FAQs) about our system & user alert management capabilities

The TIS team regularly fields questions from CFOs, treasury, and finance practitioners regarding the use of our system and user alert management features. More information about components related to these capabilities are covered in the FAQs below. We encourage you to contact our team with any additional questions to ensure you understand exactly how our solution can be applied in your unique environment.

TIS system admins receive real-time alerts on suspicious or errant activity within the platform, and can also access immutable audit logs of system, user, and payments activity at any time through a dedicated module. Reports can be viewed within TIS or exported for additional analysis.

Virtually any type of activity conducted within the platform, including login times, locations, and IP addresses, are all logged. Various types of system actions, including payments approval, updating of financial information, and financial report generation are also logged.

TIS offers a real-time alert system on all suspicious user, system, or payments activity within the platform and enables designated users to take quick and decisive action to rectify any issues through an automated and streamlined resolutions workflow. This process is live 24/7 across all endpoints of the platform, and users are provided with all the information they need to understand the issue and to resolve it (i.e. evaluating a suspicious user login time or location, or evaluating a potential false / true positive scenario).

Get Started

Contact us today to begin your journey towards cashflow and payments transformation.